The Industry Advisory Board is a valuable resource for the College of Aviation, providing strategic planning and program development insights and unique industry perspectives to the Dean. At their meetings, members of the board regularly interact with both the students and faculty through formal briefings and social gatherings. Board members serve as ambassadors for the College externally and are integral to forging alliances between the College and business.
Industry Advisory Board Chair: Mr. Andy Nureddin
Mr. Kris Bauer
Retired Senior Vice President, Technical Operations, United Airlines
Mr. Kris Bauer
Prior to his retirement, Kris Bauer was senior vice president of technical operations for United Airlines. In this role, Kris oversaw all of United’s global technical operations functions, including line and base maintenance functions; aircraft reliability and regulatory compliance; administrative, engineering, planning and production support of airframes, engines and components; facilities maintenance and ground service equipment maintenance.
Kris previously served as senior vice president operations for Allegiant where he oversaw the airline’s inflight, flight operations, ground operations, maintenance, and safety functions. Prior to Allegiant, Kris was senior vice president of technical operations for Northwest/Delta. Before joining Northwest, Kris held various financial positions at United, and worked in engineering at The Boeing Company.
Kris holds a Bachelor of Science degree in aerospace engineering from the University of Kansas and received his MBA from Cornell University.
Mr. John Bendoraitis
Executive Vice President and Chief Operating Officer, Spirit Airlines
Mr. John Bendoraitis
Prior to joining Spirit, Mr. Bendoraitis served as Chief Operating Officer of Frontier Airlines from March 2012 to October 2013. Previously, from 2008 to 2012, he served as President of Comair Airlines. From 2006 to 2008, he served as President of Compass Airlines, where he was responsible for the certification and launch of the airline.
Mr. Bendoraitis began his aviation career in 1984 at Northwest Airlines, where over a 22-year span, he worked his way up from aircraft technician to vice president of base maintenance operations.
Capt. Craig Bentley
Chief Operating Officer, Amerijet International Airlines
Capt. Craig Bentley
Craig serves as the Chief Operating Officer for Amerijet International Airlines, a CFR 121 Supplemental Air Carrier, providing all cargo service around the world. Craig leads the flight, technical and ground operations with Amerijet and was previously the Vice President of Flight Operations. Craig also held the CFR 119 position as Director of Operations and was responsible for the regulatory interface with the Federal Aviation Administration. Amerijet operates a fleet of (14) Boeing 767 and (6) Boeing 757 aircraft from bases within the United States, Puerto Rico and Europe.
Craig has over 25 years of airline operational experience. Most of his career was spent with Cape Air/Nantucket Airlines, where he served in various roles, Line Captain, Check Airman, Simulator and Flight Instructor, Director of Operations, Director of Safety, Vice President of Operations and Senior Vice President of Operations. Craig also served as CEO for Mountain Air Cargo and CSA Airlines.
During his career with Cape Air, Craig worked with many collegiate programs across the country to build Pilot Pathways and create opportunities for graduates that are entering the Aviation industry. Craig provided testimony at the symposium on Professionalism hosted by the NTSB in May 2010. His presentation addressed Pilot Selection and Screening processes to include the University Gateway Program with Embry Riddle Aeronautical University, JetBlue Airlines, and Cape Air. He also led various interdisciplinary teams on various projects for the organization. These projects included the implementation of passenger service systems, fuel conservation project, start-up of scheduled Seaplane operations, introduction of two additional fleet types, Supplemental Operation Ops Specs approval, IATA Operational Safety Audit and registry, numerous partner airline safety audits and the modernization of the Systems Operational Control department.
During his tenure at Mountain Air Cargo and CSA Air he led the organizations to develop modern processes. Craig also assisted with the development of the Purple Runway Program; a defined Pilot Pathway from the FedEx Feeder Network Airlines to FedEx Express mainline.
Craig’s professional aviation career began as a Flight Instructor with Embry Riddle Aeronautical University in 1997, where he served as a flight instructor, check pilot and team manager.
Craig is a member of the Aviation Accreditation Board International (AABI) and previously served on Regional Airline Association’s Operations Council. Craig serves as an Industry Member for the accreditation of Flight programs at various AABI schools seeking initial or renewal of their accreditation status.
Craig holds an ATP Multiengine land certificate with an ATR42/72 type rating, a Commercial Single Engine land and Sea certificate, and a Flight Instructor certificate with airplane single and multiengine instrument ratings. He has accumulated over 10000 flight hours and 3000 hours of dual given. Craig holds a B.S. in Aeronautical Science from Embry Riddle Aeronautical University and a Masters of Business Administration from Daniel Webster College.
Ms. Kelly Billon
Deputy Director for Blue Origin's Orbital Launch Site
Ms. Kelly Billon
Prior to joining Blue Origin, Kelly supported business objectives across Boeing’s human spaceflight portfolio as part of the Business Development and Marketing team. She holds a master’s degree in Space Studies from the University of North Dakota and graduated from Embry-Riddle Aeronautical University’s Honors Program Summa Cum Laude, with bachelor’s degrees in both Applied Meteorology and Communication.
Sr. Vice President, Strategy, Marketing, Innovtion, NBAA
Andrew Broom joined NBAA in July 2021 as Senior Vice President, Strategy, Marketing and Innovation.
His responsibilities include leading the association’s strategic and innovative initiatives to broaden and enhance the NBAA brand, expanding the member/customer base and generating significant revenue from current and future products and services. This includes developing strategic alliance opportunities, creating business opportunities for the association relevant to business aviation and providing innovative strategy perspectives to enhance existing programs, products and services. Broom is responsible for creating the strategic direction and ensuring the successful execution for NBAA’s marketing, membership and sponsorship programs.
Prior to joining NBAA, Broom served as CEO of the Citation Jet Pilots Association (CJP). Under his leadership, the organization nearly doubled its membership while almost tripling its industry partnerships, expanding its portfolio of member benefits, strengthening its safety and advocacy initiatives and enhancing its annual convention and regional events.
Prior to his work at CJP, Broom held several leadership positions with general aviation companies and associations. He led worldwide marketing and communications efforts for Honda Aircraft Company from 2012-2016, during the launch of the HondaJet, and also served as vice president of communications and outreach at the Aircraft Owners and Pilots Association (AOPA).
Previously, he held positions with Hawker Beechcraft, Eclipse Aviation and the General Aviation Manufacturers Association (GAMA).
Broom earned a bachelor’s degree in aeronautical science and an MBA from Embry-Riddle Aeronautical University. He also completed flight training through certified flight instructor, instrument instructor.
Dr. Peggy Chabrian
Founder of Women in Aviation, International
Dr. Peggy Chabrian
Dr. Peggy Chabrian is Founder of Women in Aviation, International and served as President until her retirement in September 2019. The organization was incorporated in 1994 as a result of the success of the annual International Women in Aviation Conference in 1990. The conference began with 150 participants in 1990 and has grown to more than 4,000 attendees. WAI represents more than 13,000 women and men from all segments of the aviation industry including general, corporate, commercial and military.
A long-time aviation enthusiast and professional aviation educator, Dr. Chabrian is a 2,200-hour commercial/instrument multi-engine pilot and flight instructor flying for over 30 years. She also holds helicopter and seaplane ratings.
Dr. Chabrian has held several top positions in aviation education including: Academic Dean and Associate Vice President of Parks College; Dean of Academic Support for Embry-Riddle Aeronautical University’s Prescott, Arizona campus; Director of the Center of Excellence for the Aviation/Space Education at ERAU’s Daytona Beach, Florida campus; and, Chair of the aviation department at Georgia State University in Atlanta, Georgia. She is currently also the publisher of Aviation for Women magazine.
The recipient of numerous aviation and education awards, Dr. Chabrian has received the FAA Administrator’s Award for Excellence in Aviation Education and the Civic Award from the American Institute of Aeronautics and Astronautics. She has been inducted into the Crown Circle of the National Congress on Aviation and Space Education. In December 2016 she received the Distinguished Statesman Award from the National Aeronautics Association. The purpose of the award is to honor outstanding living Americans who, by their efforts over an extended period of years, have made contributions of significant value to aeronautics, and have reflected credit upon America and themselves.
Dr. Chabrian is active in numerous aviation organizations and serves as a member of several boards including the Aviation Accreditation Board International. She is the past president and board member of the University Aviation Association and served on the board of the Experimental Aircraft Association for 16 years.
An international speaker, Dr. Chabrian has given numerous keynote and motivational presentations to hundreds of audiences. She has also authored numerous articles and a textbook on aviation management.
Capt. Michael Dee
Managing Director of Flight Operations, Republic Airways
Capt. Michael Dee
Mr. Jim Dowd
President, CEO, Strategea Group, Inc.
Mr. Jim Dowd
Jim Dowd is President of Strategea Group, an Aviation and Defense consulting firm supporting the Department of Defense weapon system acquisition programs. He supports a major aircraft manufacturer integrating modifications and upgrades to large unmanned aircraft. These high-altitude aircraft operate world-wide in international airspace and are leading the way to remotely piloted aircraft flying in the National Airspace System.
Jim began his aviation career in the Air Force as a navigator on C-130 transport aircraft. He was an instructor navigator before serving as an Air Operations Planner for mobility operations in Asia. After returning from his overseas assignment, he held several management positions in commercial airlift operations, strategic planning, Test & Evaluation, and aircraft fleet modernization planning.
Jim has a Bachelor of Science degree in Business Administration from the University of Florida and a MBA in Aviation from Embry-Riddle Aeronautical University. He also received Lean process certification from the University of Tennessee, school of Business Administration’s Center for Executive Education.
Mr. Peter F. Dumont
Former President and CEO of the Air Traffic Control Association
Mr. Peter F. Dumont
Peter F. Dumont is the former President and Chief Executive Officer (CEO) of the Air Traffic Control Association (ATCA), where he served a global membership of nearly 4,000 in all segments of the air traffic control (ATC)/ air traffic management (ATM) community. In this role, he interacted and collaborated daily with leaders of Fortune 500 companies, as well as federal and international government executives, to develop strategy and policy to drive the future of ATC/ATM. Through his leadership, Mr. Dumont turned ATCA around from a point of near insolvency to what it is today: an organization that successfully represents and creates a conduit that connects the entire aviation community – the providers of ATC/ATM, system architects, manufacturers, suppliers, system operators, and users. Through its renowned domestic and international conferences, ATCA brings together more than 15,000 stakeholders, regulators, and subject matter experts from 136 countries and territories each year to discuss all elements of the global airspace.
Mr. Dumont represented ATCA’s membership on the FAA’s NAC and DAC Working Subcommittee, as well as on the Unmanned Aircraft Safety Team and the FAA ARAC on controller training. He also sat on the Policy Board of the U.S. Contract Tower Association (USCTA). In addition, Mr. Dumont is a past president of the Aero Club of Washington, former chair of the NextGen Institute, and a former co-chair of the Institute Management Council (IMC) supporting the FAA.
Mr. Dumont’s 40-year career in aviation began as an air traffic controller with the U.S. Navy. After retiring from the Navy after 20 years, Mr. Dumont began his private sector career with Serco, Inc., where he served as Vice President of Aviation, and later as Chief Operating Officer (COO) of the North American sector of the $3 billion defense contracting services company. During his tenure, he oversaw multiple lines of business in airport management contracts, ATC, ATC equipment installation, meteorology, weather observation, ATC engineering, control tower fabrication and installation, ATM, labor relations, business development, and a number of non-aviation related contracts and corporate management functions.
A recognized expert in the field of aviation, Mr. Dumont has been published numerous times on subjects relating to ATM, policy and procedures, unmanned aircraft systems (UAS), and other aviation-related issues. He regularly delivers keynote addresses at aviation events and moderates or participates on discussion panels about aviation, UAS, and ATC/ATM. Mr. Dumont holds a Bachelor of Science in Aeronautics, a Master of Science in Aviation/Aerospace Management, and a Master of Science in Unmanned Systems (All Domains) with a minor in sUAS, all from Embry-Riddle Aeronautical University. He also holds his part 107 drone operator license.
Mr. Ed Franco
CEO, Turin Aviation Group
Mr. Ed Franco
Ed entered the U.S. Air Force as a Strategic Aircraft Maintenance Technician working as a Crew Chief on the U.S. Bomber fleet after having earned his FAA A&P Technician Certificate at 17 years of age. He earned his A.A.S Degree in Aircraft Maintenance from the Community College of the Air Force and his B.S. in Aeronautical Science from Embry-Riddle Aeronautical University (DB ’97).
Commissioned as a Second Lieutenant from AFROTC Detachment 157, Ed entered active duty as a Security Forces Officer and subsequently served as an Intelligence Officer. Ed served in Asia, Europe, South America, Middle East, and Africa for USCENTCOM, USSOCOM, and other U.S. Government Agencies and is a combat veteran. He founded the Turin Aviation Group in 2008 to provide its clients with expert solutions in the most demanding and extreme operational environments and serves as its CEO. The Company is built around expertise in Aerospace, Engineering, Intelligence, and Security. Turin Aviation Group is currently developing and engineering unmanned systems for commercial applications as well as providing the government with consulting services.
Mr. John Frasca
President, Frasca International
Mr. John Frasca
John started his aviation career as a child while accompanying his father, Rudy Frasca, on weekend trips to the Frasca factory and the local airport. At the age of 14, he studied early Frasca simulators in the family’s garage workshop. Mr. Frasca started working for Frasca International in 1972 while attending Junior High School. Job titles include from janitor, machinist, assembler, technician, designer, engineer, project manager to vice president.
Mr. Frasca attended the University of Illinois at Urbana, Illinois, where he studied electrical engineering. He received his private pilot’s license at the age of 17 and purchased a 1941 Luscombe at 18.
As President of Frasca International, Inc., John Frasca provides leadership relating to design, manufacturing, and marketing of Frasca simulators. He has been instrumental in the technological advances of Frasca’s products. He managed the transition to analog computers in the 1970s and digital computers in the 1980s.He continues to take an active role in the development of new technologies, products, and markets.
Ms. Kate Fraser
Civil Aviation Safety Business Manager, Booz Allen Hamilton
Ms. Kate Fraser
Kate Fraser is NetJets’ Director of Safety Assurance where she oversees the implementation of NetJets’ Safety Management System (SMS), the aviation emergency response plan, internal auditing and drug and alcohol program. Prior to joining NetJets, Fraser spent nearly three years in the emerging market of Advance Aerial Mobility (AAM) as Joby Aviation’s Head of Safety and Uber’s Head of Aviation Policy.
Previously, Fraser spent over three years with the FAA’s Office of Accident Investigation and Prevention, collaborating with industry partners to reduce the fatal accident rate in commercial and general aviation. There, she represented the U.S. and Commercial Aviation Safety Team (CAST) in Europe and South America and was program manager of the General Aviation Joint Steering Committee (GAJSC). Prior to joining the FAA, Fraser spent nearly six years with the General Aviation Manufacturers Association (GAMA) as Director of Safety.
A commercial pilot and certified flight instructor, Fraser holds a BS in Aeronautical Technology from Kansas State University and a MS in Human Factors in Aerospace from Embry-Riddle Aeronautical University. Fraser previously had the honor of serving on the National Business Aviation Association’s (NBAA) Board of Directors and currently serves on the Department of Transportation’s (DOT) Women in Aviation Advisory Board. After spending time on both coasts, she now resides in Columbus, Ohio with her husband and two cats.
Capt. Darrin Greubel
Manager of Line Operations, ExpressJet Airlines
Capt. Darrin Greubel
President, Flawless Execution
Joe Houghton is the President and Founder of Flawless Execution, LLC. The company excels in business improvement and change management through operational excellence. They successfully resolve growth-related pain points, business turn arounds, and company start up needs. Joe has extensive experience in complex operations.
Concurrently, Joe serves on the Board of Directors for Group of Telecom (GOT).
Prior to founding Flawless Execution, Joe joined Airbus as Vice President of Training and Flight Operations in 2013, bringing to the company over 30 years of leadership in civil and military aviation experience. Joe’s team was responsible for driving the business strategy that transformed Airbus training from a traditional cost center to a profitable P&L business unit.
Prior to Airbus, Joe developed a deep background in Airline Certification, Conflict Resolution, Training, Standards, and Safety Management Systems in a variety of management positions at several US airlines. Most recently, as Vice President of Flight Operations for Spirit Airlines, Joe oversaw the airline’s operations control, pilot group, dispatchers, schedulers, crew planning, flight training and regulatory compliance.
As one of the original founding officers of Virgin America, Joe was directly responsible for guiding the airline’s highly successful 14 CFR Part 121 certification efforts, which included operational design, tabletop exercises, evacuation demonstration and proving runs. Joe held key leadership positions including Chief Pilot and Vice President of the Operations Control Center. Prior to his tenure at Virgin, Joe was heavily involved in operations at USAirways (now American Airlines) including roles in management as well as flying the line over 18 years of service.
Joe is the founder of Locked On, Inc., a leading global airline certification and business improvement consultancy recognized by the FAA. Locked On has assisted in numerous successful airline certifications and been profitable every year since launched. Joe was also a key contributor to the creation of Afterburner Seminars, which has helped Fortune 500 companies to increase performance through flawless execution for more than 10 years.
Joe served 21 years with the Maryland Air National Guard, where he was the A-10 Squadron Commander. He holds a Bachelor of Science degree from Embry Riddle University and an Associate Degree in Aviation Management. He currently resides in Boca Raton, Florida, with his wife Elizabeth.
Vice President, Chief Commercial Officer, AAR
Christopher A. Jessup is Vice President, Chief Commercial Officer at AAR (NYSE: AIR), a leading aviation services provider to commercial airlines and government customers worldwide.
Jessup joined AAR in 2008 when the Company acquired Avborne, Inc., where he held various senior executive roles in sales, marketing and business development dating back to 2002. From 2008 to 2015, Jessup served in various senior leadership sales and operational roles within AAR’s MRO Services group, concluding with Senior Vice President, Airframe MRO Services, where he was responsible for the group’s operational oversight and P&L. In 2015, he was promoted to Chief Commercial Officer of AAR’s Aviation Services segment, where he assumed the commercial global sales, marketing and business development responsibilities for the Parts Supply, Integrated Solutions, OEM Solutions and MRO Group collectively. Jessup was elected a corporate officer and assumed his current role as Vice President, Chief Commercial Officer at AAR in 2017.
Jessup earned a Bachelor of Science degree in Aviation Business Administration and a Master of Business Administration in Aviation from Embry-Riddle Aeronautical University.
Mr. Joe Landon
Vice President, Advanced Programs Development Lockheed Martin Commercial Civil Space
Mr. Joe Landon
Joe Landon serves as Vice President of Advanced Programs Development for Lockheed Martin’s Commercial Civil Space business. In this role, Joe leads strategy development and new business growth for Lockheed’s Human Space Exploration, Communications Satellite Solutions, Deep Space Exploration and Weather & Remote Sensing lines of business.
Previously, Joe was Chief Financial Officer of Planetary Resources, Inc., a company that seeks to expand the economy of humanity into the Solar System through the development and use of resources found in space. Joe also Co-Founded and served as Chairman of the Board of Space Angels, the leading source of capital for space startups. Joe is a Trustee of the Museum of History and Industry in Seattle, and in 2016 he was named one of Seattle’s "40 Under 40" by the Puget Sound Business Journal.
Joe holds a bachelor’s degree in Engineering-Physics from Embry-Riddle Aeronautical University, a master’s degree in Aerospace Engineering from the University of Southern California and an MBA from Harvard Business School.
Mr. Bob Maxson
Director at NOAA Aviation Weather Center
Mr. Bob Maxson
Captain Robert W. Maxson, NOAA (retired) is the Director of the NOAA Aviation Weather Center located in Kansas City, Missouri, that issues critical aviation weather forecasts both domestically and globally and is one of two international World Area Forecast Centers designated by the International Civil Aviation Organization (ICAO). The Center also maintains an embedded Branch of meteorologists in the Federal Aviation Administration’s National Command Center in Warrenton, Virginia. In 2010, the Aviation Weather Center received the Department of Commerce Silver Medal for the development and implementation of the G-AIRMET, a graphical depiction of aviation in-flight hazards created in the Aviation Weather Testbed. The Aviation Weather Center also received the Bronze Medal for its service in the wake of the 2012 Fukushima tsunami.
From 2005 through 2008, he was a research pilot with the National Center for Atmospheric Research (NCAR), operating C-130 and Gulfstream V aircraft in support of the weather, climate, and atmospheric research communities. A former director of the NOAA Aircraft Operations Center, Captain Maxson managed all NOAA aircraft activities as well as conducted hurricane surveillance missions in the NOAA G-IV jet aircraft. He holds multiple aircraft type ratings, and received the Department of Commerce Bronze Medal for missions flown into Hurricane ISABEL in 2003. The Aviation Operations Center was also awarded the Department of Commerce Bronze Medal for providing accurate and timely tropical cyclone data to the National Hurricane Center during the 2004 hurricane season. In addition to being qualified as a NOAA aviator, he was designated as a shipboard Senior Watch Officer Underway, and as a NOAA Unlimited Diver with mixed-gas and saturation endorsements.
Captain Maxson is a graduate of the Florida Institute of Technology (Physical Oceanography) and the United States Naval Postgraduate School (Physical Oceanography and Meteorology). Currently, he is a Ph.D. candidate at Embry-Riddle Aeronautical University (Aviation, Safety and Human Factors).
Mr. Michael McCauley
President, Journey Aviation
Mr. Michael McCauley
As a kid, Michael dreamed of becoming a pilot, and by the time he graduated from high school, he had built up an impressive list of FAA ratings, including the title of Senior Captain, FAR Part 135 at Hop-A-Jet. He knew he wanted to build his own charter management company, so he began negotiating agreements with Hop-A-Jet and other charter management companies to rent their aircraft, and build what is now his extensive list of Fortune 500 executive, celebrity, government, and high-net-worth clients. Throughout his career, Michael has honed his ability to identify opportunities, and deliver value to the aviation industry. He credits his success to his experience-based judgment, strong work ethic, and unwavering integrity.
For more than twenty years, he has owned and operated a Part 135 aircraft charter, sales, acquisition, management, and repair business - earning some of the most challenging FAA benchmarks in the air charter industry. Known as an advocate for aircraft safety and pilot training, Michael plays an active leadership role on a number of customer advisory boards with Gulfstream Aerospace and CAE-Simuflite, and is a member of a number of industry associations.
As the President, Founder, Chief Pilot, and Part 135 Check Airman at Universal Jet Aviation for twenty years, Michael overcame a series of extreme challenges and financial setbacks to build the largest Learjet fleet on the East Coast and become the first U.S. operator to secure the Learjet 60, as well as the first operator to launch business operations in Shanghai, China. With the introduction of the Internet and a new highly brokered business environment, Michael conceived and executed a 24/7 dispatch team to increase his competitiveness. In 2014, Michael relaunched Universal Jet Aviation with a new brand and business model - Journey Aviation.
Michael also championed the development of a flight safety program for the FAA - establishing and negotiating a partnership with FlightSafety International to deliver the training to FAA pilots and external clients in Part 142 training centers. Additionally, he established a relationship with CIT to manage the maintenance of their aircraft, which led to a deal to acquire his first Gulfstream aircraft, launching his regional business into the global market. Michael also represents the FAA as a Part 135 Check Airman - evaluating and testing his pilots’ aircraft knowledge and capabilities. Michael holds airline transport ratings in all categories - helicopters, sea planes, jets, and fighters, as well as FAA Flight Instructor certification and Mechanic Airframe & Powerplant credentials.
Capt. Jim Miner
E190 Captain/APD JetBlue Airways
Capt. Jim Miner
Jim graduated from ERAU Daytona Beach in 1992 with a Bachelors in Aeronautical Science. He was Assistant Chief Flight Instructor at Part 142 flight school, First Officer and Captain with Atlantic Coast Airlines, First Officer with US Airways, and ERJ-190 Captain JetBlue Airways.
He is currently working as an Embraer190 Instructor, Check Airman, Aircrew Program Designee as well as a JetBlue Airways Simulator Management Representative. He has been happily married for 17 years and has three kids.
Mr. Andy Nureddin
Fleet Leader Global 7500, Bombardier
Mr. Andy Nureddin
Andy grew up around airplanes, soloing at age 16 and building his first homebuilt aircraft, a Bensen gyrocopter, at age 19. He graduated from Embry-Riddle Aeronautical University, earning a Bachelor of Science in Aeronautical Studies in 1985 and then a Master’s degree in Aeronautical Science in 1993. He also holds a multi-engine commercial pilot rating and is an FAA licensed Airframe and Powerplant Mechanic.
Prior to joining Bombardier, Andy spent 12 years in the airline industry, working as a licensed engineer and touring the world as part of an Aerobatic display team. He was later an instructor and chief technical instructor on several aircraft types including Boeing, Airbus and Lockheed aircraft.
In 1998, Andy joined Bombardier Aerospace as manager of technical publications for Regional Aircraft and was later appointed Director of Customer Training. In May 2008, he was promoted Vice President, Customer Services & Support, Business Aircraft, responsible for the overall service and support of the Business Aircraft customer base, including Training, Fleet Reliability, Warranty, Technical Support, Publications and Customer Service. Andy is also responsible for driving initiatives to improve the experience of our customers and continuing the transformation of Bombardier Customer Services & Support into a world-class organization.
Andy is based at Bombardier Aerospace headquarters in Montréal, Canada and enjoys flying regularly in his single-engine airplane.
Mrs. Katherine Rice
Kennedy Space Center Weather Officer
Mrs. Katherine Rice
Kathy Rice graduated from the University of Central Florida in 1990 with a B.S. in Mathematics as well as Minors in Computer Science and Aerospace Studies. Kathy then decided to continue her education, graduating from Embry-Riddle Aeronautical University’s Worldwide Campus in 2004 with a master's in Aeronautical Science.
Upon graduation, she received her commission into the U.S. Air Force. In 1992, Mrs. Rice completed the Air Force Basic Meteorology Program at Florida State University beginning her 26 years of operational weather experience as a meteorologist in the US Air Force, both as an officer and now as a civil servant. During her career she provided aviation weather support to many fixed wing and rotary aircraft in the Air Force inventory. Mrs. Rice has been at the 45th Weather Squadron since 2000, providing spacelift ground and launch execution forecasts for Cape Canaveral Air Force Station and Kennedy Space Center. She was the lead Launch Weather Officer for the Space Shuttle program from 2002 through 2011, and is currently the primary Launch Weather Officer for both Kennedy Space Center, including the Space Launch System program, and for the Delta IV program. Mrs. Rice married Dillon Rice on June 2nd, 2018, and they have two daughters, Katelyn and Savannah.
She has received numerous awards most notably the 2016 Air Force Civilian of the Year, 2016 National Space Club Florida Committee Space Worker Hall of Fame, 2013 45th Space Wing Civilian of the Year, 2009 Air Force Space Command Outstanding Technical Achievement Team Award, 2008 NASA Exceptional Service Medal, the NASA Silver Snoopy Award, 2006 Best Space Operations Crew Award.
Senior Vice President, Cargo Airline Association
Entrepreneur, LGM Enterprise, LLC & FlyExclusive, LLC
Jim Segrave is a highly successful entrepreneur and an innovator in private aviation. As founder of Kinston, North Carolina-based LGM Enterprises, he operates flyExclusive, a company he created to provide world-class private jet experiences with a focus on convenience, quality and safety.
A proud son of one of North Carolina’s most prominent business families, Segrave has poured his own passion for flying into a proven record of business success. In 1994 he founded Segrave Aviation, flying charter jets, running airport-based filling stations for planes and offering maintenance services. In 2010, he sold the business to Delta Air Lines, which then become Delta Private Jets. Segrave served as President of Delta Private Jets until 2012.
Now, with a growing fleet of more than 80 jets, expected revenue run-rate of over $300 million by the end of 2021 and more than 500 employees, Segrave and his team have grown flyExclusive into the fifth largest private jet charter company in the United States in just six years.
Through his leadership, Segrave continues to chart flyExclusive’s course of growth and innovation with strategic investments, including a technology hub in Durham, North Carolina, where the company will develop innovative applications to enhance operations, and two state-of-the-art facilities providing premium maintenance, repair and operations (MRO) services. Ultimately, Segrave and his team are relentless in their desire to continuously improve its world-class private jet experiences. In this, he sees nothing but clear skies ahead.
Segrave attended East Carolina University in Greenville, NC and now serves on the Board of Trustees for East Carolina University. Segrave is an accomplished pilot with over 10,000 hours of flight time. He serves on the board of directors of one of the oldest privately owned businesses in North Carolina, L Harvey & Son, founded in 1871.
Mr. Mitchell L. Serber
Chief of Safety, Executive Flight Operations, Boeing Company
Mr. Mitchell L. Serber
Mitchell L. Serber is the Chief of Safety for The Boeing Company Executive Flight Operations and directs the Safety Management System for the organization as well as flying the line.
Prior to joining Boeing, Mitch enjoyed a 23-year airline career with over 17,000 hours logged before joining MITRE Corporation's Center for Advanced Aviation System Development (CAASD) in 2007 as a Human Centered Engineer Project Manager. With MITRE, he was on the initial team that established the Aviation Safety Information Analysis and Sharing (ASIAS) program.
As part of his air carrier career, he served the Air Line Pilots Association (ALPA) at the National level as the Chairman of the Airport and Ground Environment Group (AGE), Operations Committee (OPSCOM) Chairman, and international representative to the IFALPA AGE Committee.
Mitch holds a Masters of Aeronautical Science degree specializing in Human Factors in Aerospace Systems from ERAU in 2013 graduating with distinction, in addition to a B.S. in Aeronautical Science from ERAU and is a Fellow of the Royal Aeronautical Society.
Capt. James J. Sterioff
Pilot at Delta Air Lines
Capt. James J. Sterioff
Actively involved in aviation for over 30 years with flight operations experience in flight training, charter, freight, and major airlines. Has flown numerous aircraft which include the DC-6, B727, MD88, B757, B767, and B737. Founded MSK CONCEPTS, LLC with his wife, Regina. MSK CONCEPTS, LLC is a marketing and promotional products company providing a range of products and apparel to meet the marketing needs of a diverse group of companies which include Hotels, Airlines and Universities. Originally from Michigan, Jay and his wife Regina currently reside in Atlanta. Captain on the 737NG aircraft flying both domestic and international routes.
Masters Degree, Business Administration, University of Michigan, 1987
Bachelors Degree, Aeronautical Science, Embry-Riddle Aeronautical University, 1983
Airline Transport pilot certificate: AMEL, type ratings DC-6, DC-7, B757, B767, B737
Flight Instructor: ASEL, AMEL, IA
Flight Engineer: Turbojet